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Official Contact Routes

This is a private reference site, not a government office. It cannot confirm custody, arrange a release, post bond, or obtain an official booking record. Contact the responsible public office directly for those services.

Monroe County Record Contacts

The Monroe County Sheriff’s Office Jail Bureau records route and the jail information line answer different questions. The County FOIL route is the records-request path. The jail does not promise public booking-photo disclosure, so a request may be denied or redacted under New York law.

Monroe County Sheriff’s Office / Central Records
130 South Plymouth Avenue
Rochester, NY 14614
Central Records / non-emergency: (585) 753-4178
Jail administration / incarcerated-individual information: (585) 753-4300
Visiting information: (585) 753-4000
Monroe County FOIL Records Access Officer
Monroe County Communications Department
108 County Office Building, 39 West Main Street
Rochester, NY 14614
Phone: (585) 753-1080
Fax: (585) 753-1068
Use the county’s current online or printable FOIL form for a narrowly described record request.

The Jail Bureau states that its roster and census are updated daily Monday through Friday. No public office-hours schedule for the records route was established in the research, so confirm hours through the linked official agency page before visiting.

Choose the Responsible Office

Start with the agency that owns the information. A jail report, police report, court file, state-prison result, and federal-custody result are separate records.

  • Use the Monroe County lookup path for MCJ roster, admissions, releases, county FOIL, and the official record distinctions.
  • For Rochester Police arrest information, call 311 inside Rochester or (585) 428-5990 outside the city. RPD’s Warrants Unit is (585) 428-6571.
  • For Greece Police, use headquarters at (585) 865-9200. For Irondequoit Police, use (585) 336-6000. Call 911 for emergencies.
  • Use NY Courts e-Courts and the appropriate Monroe County clerk route for case appearances or a certificate of disposition. Court records, not custody reports, provide the later case result.
  • Use the New York State DOCCS lookup for covered state-prison custody, or the federal BOP locator for federal custody. Neither is a Monroe County booking-photo source.